Frequently Asked Questions

📦 How long does delivery take?

We work with efficient logistics so that you receive your order quickly.

The average delivery time is 3 to 7 working days for Europe.

For the rest of the world, the average delivery time is 7 to 14 business days , depending on the destination.

For other international destinations, delivery times may vary slightly depending on location.

🔁 Can I exchange or return my order?

Of course. You have 14 days after receiving your order to request an exchange or return.

The item must be intact, with no signs of use and with the original labels .

To start the process, contact us via email:

📧 team@goalzz.online

📏 How do I know what size I am?

All GOALZZ pieces follow a premium oversized cut.

You can consult the size guide available on each product page.

If you prefer a closer fit, we suggest choosing a size down from your usual size.

💳 What payment methods are available?

GOALZZ offers a safe, fast and transparent payment process.

We accept credit and debit cards , including Visa, Mastercard and American Express.

You can also pay via PayPal , or use Apple Pay and Google Pay on supported devices.

All transactions are processed with SSL encryption , ensuring maximum security for your data.

We do not store any banking information.

You can make your purchase with complete confidence.